Customer Reviews
VERIFIED CUSTOMER REVIEWS WORTH SHOUTING ABOUT
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I was about to spend over $350 on repairs recommended by Toyota for my Prius, but I decided to give a chance with Electron. Very happy with my decision and I saved a lot of money in the end too! Service is fast, friendly, and the shop is very clean. Prices for repairs and services are fair and reasonable. I will bring back my Prius for all of it's future car repairs. Highly recommend this auto shop for all hybrid or electric car owners!
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These guys are great! Absolutely excellent customer service and quality of work! They are professional and really know their hybrid batteries. They have helped me out numerous times with my Nissan Altima for a fraction of what the dealer charges. I would definitely recommend them to anyone with a hybrid. Joe and Chris are especially helpful!
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highly recommend ELECTRON to all my family and friends. I have been going here for years and have always had top notch service from the wonderful staff. I even have my companies trucks service at ELECTRON. When my co-workers see the quality of work at an reasonable price, they bring their car bring their cars to Chris as well. Chris (the owner) is very ethical. They can do it all but they specialize in Hybrid, Battery, and Prius. The shop and waiting room are very clean. ELECTRON will take care of you. The always do the job right the first time on time!
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I love these guys! This is the only place I have ever and will ever take my hybrid to. They are honest, incredibly thorough, personable and reasonably priced. I always walk away happy to have done business with them. Highly recommend.
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This review is long overdue. I have been taking my Prius to Electron for a couple years now after Toyota of Orange wanted to charge me 700$ to replace the hybrid battery fan. Electron charged me 60$ instead to simply to clean it, and have had zero issues since. My girlfriend now also takes her car there.
For a group of young guys/gals, everyone at Electron has been remarkably honest, respectful, and best of all, no one calls you "boss" when you walk through the door.
Lastly, the best thing that Electron does is that they provide you a complete, itemized, online report of any issues with your car (including photos) ranked by priority. Allowing you to choose which repairs to do now and giving you a record of what needs to be done in the future.
I highly recommend Electron to anyone needing service on their hybrid vehicle
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Recently my older car acted up, paid a lot of visits and dropped a lot of paper at this place because of my over-used 2008 Toyota Prius. However, when all said and done, Chris and his team never steered me wrong. Yeah, I winced like a baby when I heard the diagnosis and how much it would cost. However, it was all for the best--ESPECIALLY how they were able to diagnose quickly and deal with it in the most professional manner. That is why I come back, they are an outright professional operation with surgical precision. I am left with an 11 year vehicle runs like a charm.
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Chris and Tyler have been great so far. They answered all my questions and are very responsive and easy to communicate with. What other yelpers say is true.
Highly recommend Electron to repair a Prius battery. Their prices are reasonable, and I have not encountered any issues since the installation. The car is not driven everyday, yet the battery holds a solid charge and I have peace of mind when I need to drive it. Thanks to the team at Electron!
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Legit the nicest guys you'll find at any shop. They didn't mind shooting the shit about some of the projects I'm working on. I had my 12v battery replaced and they did it quick! Plus they saved me well over $100 bucks over the dealer with a better warranty on it. I was looking for a hybrid shop to go to instead of the dealer and I have found it. I'll write another review if my car ever needs a bigger repair.
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This place is great!! A week ago my Prius had a hybrid system, PCS, and engine light come on all at once on the freeway. After seeing all the great reviews I decided to bring my car here and turns out my battery had two failed blocks. Got it replaced and now my car runs great! Everyone in the front was extremely nice as well! Definitely coming here to fix my car for service needs instead of Toyota from now on.
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Great customer service and technical skills. My '05 Prius with 160K had me wondering if the battery was finally going to go with the battery gauge fluctuating a lot and then the dash warning lights came on. OBD code came up with P0A80. Found Electron by association with a YouTube Prius battery repair video. Gave them a call on Saturday and they invited me to come in for the battery swap which was done in 90 min. Chris and his team were fast, friendly and detailed.
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Purchased hybrid batt from them a while back. I thought I rated them then, guess not. Great service and good prices! Sorry for the delayed review guys!
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Chris and the team worked flawlessly from confirming my repair needs, quoting price for parts and labor, ordering the parts ahead of time, confirming available times, installing the parts, and finally road-testing
I want them to be my own "secret gem" for car repair and not share with others, but I think they deserve business from us all.
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Highly recommend! These guys saved me thousands on my repairs compared to quotes I received from other mechanics! They were honest and got the job done in a totally reasonable amount of time. These guys are my #1 shop for my hybrid! I go out of my way to bring my car to Electron!
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I highly recommend these guys. Toyota of Orange, right down the street, quoted me $4k for what Electron did for $1.4k. I really appreciated their complimentary inspection with photos and videos. The dealership recommends services based on age and miles; these guys will tell you what your car actually needs. I'm glad to have found a reliable mechanic for my Prius and RAV4 EV.
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Chris and his team are truly amazing. I went in for a new Hybrid Battery and 12V Battery on my 2006 Prius. Which sounds crazy expensive, I know! ...but Chris totally hooked me up. He only charged me $1458 for parts (installation was free with purchase). I was so sad because I thought my car was totaled, after getting quotes from other places. Toyota was going to charge me $4000+ for the Hybrid Battery alone and $360 for the 12V Battery. Oh! Toyota was also going to charge me $135 to diagnose and other places as well. I highly recommend you give this place a shot! They're super sweet and genuine!
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Hybrid battery broken down and they get it replace quick with competitive pricing! Have some issue came up a couple months later not only replaced my battery but Chris also done a deep diagnosis and finds out the battery sensor is the problem which he get it fixed quickly. Chris and the team is the nicest/respexful people in the business and very knowledgeable! You can't get a better business ethics than these guys;))
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This place was the first mechanic I've really felt that I could trust in a long time. Chris really was great about listening to the issue and explaining things to me so I understood what was going on with my car. Also, if you have a hybrid, you definitely should think about going to a specialist like this. I had the same car issue for awhile and taking it to a regular mechanic got me nowhere. Once I took it here, Chris knew immediately what it might be, which was something that the non-specialist mechanics could never seem to figure out. Also, prices are very reasonable here. Definitely have found the mechanic for my Prius.
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My prius is more than a decade old, so I was pretty worried when it started flashing a warning light I hadn't seen before. I made an appointment at a dealership service section, but walked out because of how they were treating me, and luckily called electron. They were able to give me a quote over the phone, and work on my car immediately. They even had toys and crayons to entertain my daughter and water and coffee in their waiting area. And my car was finished before the time the dealership would have even looked at it, despite the appointment I'd made (and for a lot less money)! There was a miscommunication which meant us waiting around after our car was finished, so they made it up to us with a free oil change
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Wow these guys are incredible. When I got my 2007 Honda civic hybrid I had no idea that the IMA battery didn't have a shelf life that would match the car itself. Lucky when my battery did start to die I found Chris and his crew at Electron. These guys are amazing, and are really reasonable when it comes to pricing. I was super lucky to have found this place and would recommend them to everyone who has a hybrid. I am going back in a week or so to get some work done on my A/C fans and could not be happier to have anyone else be doing the work on my civic. Please do yourself a favor and check these guys out before you get any work done or your hybrids. Thanks Electron!!!!
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Great service and value! Replaced my 2010 Toyota Prius main traction battery. The team at Electron were great to deal with and I felt at ease knowing the warranty is through them. Battery was installed in about 2 hours, same day service.
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I highly recommend this place to anyone and everyone! I dealt with Renato right from the start in which he was extremely professional, friendly, and trustworthy. My Prius battery died on me out of the blue with 158,000 miles on it. Toyota quoted me a ridiculous amount to replace it and Renato did it for LESS THAN 1/3 of the price WITH a one year guarantee. My car now runs smooth as ever and I couldn't be happier! Did I mention, he detailed the car inside & out, gave me an air freshener, and even buffed out a large area on my front bumper that I had damaged months prior (FOR FREE). Renato is a saint!
Lastly, bring cash to pay for your services because the credit card company charges for its use (I was going to be charged $40 for a $1000 service).
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Hidden treasure! Have you ever loved a business so much that you want to keep them for yourself and not to tell anyone else that they're excited. Electron is the best place for your Prius, very professional crew, done right at first time, got my trust for life
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My 2006 Toyota Prius failed on its battery and it was not drivable. I reached out and spoke to Chris which was incredibly informative and nice. He was able to send someone out same day to my house to replace my battery. The whole process was smooth sailing and I greatly appreciate the work they did for me and I would recommend them to anyone.
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I cannot recommend Electron enough, especially for hybrid owners. When the Toyota service department told me that my 2010 Toyota Prius was essentially junk because of a defect in my engine, after years of faithful servicing my car with them, I had no recourse with Toyota and hated the thought of giving up my car. I needed to swap out my engine at 65k or sell my car at a huge loss. The guys at Electron did the job, saved me thousands of dollars and allowed me to keep my car running. I've needed a few more fixes since then but Chris has always been very honest, communicative, and the fixes were very fairly priced. In a world full of mechanics who swindle you and shy away from difficult jobs, Chris and his team are standouts.
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Had the dreaded IMA light on my car so I decided to take it here after doing some research on Yelp. I did not regret my decision at all! Chris and crew were extremely courteous and knowledgeable about hybrids. I felt comfortable from start to finish, they even showed me my old original battery from 2003! It had a good run, and now with the rebuilt battery, many more years to come. Thank you guys!
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This shop is about as honest and dependable as you can get. Hybrids can be very fickle vehicles and it's tough to find the right group of technicians to get the job done right. Electron is that shop. Chris and his crew made sure my vehicle was fixed properly. When I got the bill for my battery replacement I was surprised at how reasonable it was on my wallet. All in all, I was very happy with the customer service, the quick turnaround of my car, and just the overall experience. I would highly recommend this shop to anyone who owns a hybrid vehicle. Chris will take care of you and I can say that from personal experience. Without a doubt, they will have me as their customer for a very long time.
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Found about these guys from people on Youtube who brought their Prius battery’s from them. I must say these guys are amazing battery came in two business days as promised.
Chris I believe he’s the owner super cool dude so as Tyler both super cool. Was having problems after I put my hybrid battery in called them got it fix with no problems. I would recommend them!
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I watched a Youtube video that showed Electron staff replacing a hybrid battery. The video production was good quality and the technical instruction was very thorough. Thank you for posting this video, it helped me save several hundred dollars. You guys are the best!
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Great service. they went out of their way to help with my schedule in getting my car in the shop and it was done on time. Totally trust them. Also affordable and fair.
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Dealerships are obligated to replace your hybrid battery if it fails under warranty, 
