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RETURN/REFUND POLICY

Thank you for choosing Electron Hybrid Solutions as your hybrid battery provider. We understand circumstances might arise where you may need to request a return/refund on your recently purchased product. Below you will find the terms of our Return and Refund policy.

In all cases of return and refund, the product(s) returned, will be returned in their original packaging. The customer is responsible for the care and packaging of the return item, any damage or missing parts will be deducted from any core/security deposit. Any catastrophic (where the product is not usable in the remanufacture process) damage to the product will result in no refund being issued.

Return of Defective Products – Defective products or products that prematurely fail are covered under Electron Hybrid Solution’s Warranty and do not qualify for return/refund.

Refunds of Unshipped Products – If your battery fails to ship within 30 calendar days of your order, you are eligible for a full refund, including any and all deposits. However, delays caused by customer initiation such as but not limited to, failure to respond to scheduling, changing of scheduling, or providing improper or inaccurate information to Electron Hybrid Solutions, as well as delays caused by natural disaster, declared states of emergency, or any other cause that is beyond Electron Hybrid Solution’s reasonable control, will not be eligible for a full refund.

Refunds of Shipped Products – In all cases of a product being returned after shipment, a 20% restocking fee as well as any and all shipping charges incurred by Electron Hybrid Solutions will be applied to the balance of the order and will be deducted from your core/security deposit.

Refunds of Installed Products – In cases where Electron Hybrid Solutions has performed the installation of the part or battery and a return is warranted, the customer will pay the 20% restocking fee, as well as the customary charges for the mobile service to remove the returned battery. Any fees charged for the initial installation will not be waived.

Process:

To begin a Return or Refund, the customer will contact info@electronhybridsolution.com or call Toll Free 800 8043-2003 and speak with a Customer Service Representative. Please have your invoice available at this time, so that a CSR may better serve you.

The CSR will then initiate the Return/ refund and will provide you with either shipping information, or assist you in scheduling the removal of the Electron Hybrid Solutions product.
Any charges incurred by Electron Hybrid Solutions on processing a return/refund will be solely the customer’s responsibility, and any costs will be deducted from any security or core deposits.

New & Remanufactured Hybrid Batteries & Battery Rebuild Kits

When compared to combustion engines, the benefits of hybrids to our environment, the increased fuel economy and higher resale value etc. makes them an increasingly popular choice among consumers looking for new and used vehicles.  The perks are great, but hybrids are still cars and all car components wear down over time. 

The High Voltage Battery, or HVB, of a hybrid is of particular concern because it’s the single most important and expensive part on any hybrid vehicle.  The good news is that warranties on hybrids can last up to 10 years, but the useful life of most hybrids can be 15-20 years or longer.  Sooner or later you’ll have to replace your hybrid battery or replace your hybrid and battery replacement at a dealership can cost $4,000 or more once the warranty has expired.

Thanks to advances in battery technology, consumers have options in today’s hybrid battery replacement marketplace and there is no better or more affordable way to restore the performance, power and fuel economy of your hybrid than with a Brand-New Hybrid Battery, New or Remanufactured Hybrid Battery Rebuild Kit or a Remanufactured Hybrid Battery from Electron.  All of our hybrid battery options are built to a higher standard than dealership replacement batteries, have longer battery warranties and are significantly less expensive than dealership battery replacement.

                                                 WHICH HYBRID BATTERY REPLACEMENT OPTION IS RIGHT FOR YOU?

Dealerships are obligated to replace your hybrid battery if it fails under warranty,
but your warranty will expire long before the useful life of your hybrid ever does. 
So what are your options for “after warranty” hybrid battery replacement?

There is no one-size-fits all replacement option, but the following 3 questions can help you determine which battery replacement option is right for you:

  1. Depending on the value of your hybrid, do you replace the battery pack or buy a new car?
  2. Do you plan on keeping your hybrid long term or selling it in the near future?
  3. What is your budget?

Other things to factor into your decision are the warranty, how long the company has been in business, are the technicians ASE Certified, the types of batteries the company offers and do they have real brick & mortar repair shops & testing facilities or are they strictly online with mobile installation?

You want the best possible value for your particular situation and you want it from a company that you can trust.  Electron offers a wide range of quality hybrid battery options to fit our customer’s needs.  Our Brand New Cell Batteries & New Cell Battery Rebuild Kits come with 36 Month/45,000 Mile No Hassle Warranties & our quality Remanufactured Batteries & Remanufactured Battery Rebuild Kits come with 12 Month/15,000 Mile No Hassle Warranties.  All of our technicians are ASE Certified, we he have a State-of-the-Art Hybrid Repair, Maintenance & Battery Remanufacturing Facility in Orange, California and we have served the local, domestic and international hybrid battery community for 10+ years. 

To learn more about our proprietary cutting edge technology and why Electron should be your first choice for new and quality remanufactured hybrid batteries and rebuild kits:  CLICK HERE.

 

remanufactured hybird vehicle batteries

Out of Warranty
Hybrid Battery
Replacement Options

Why pay dealership prices when you can get the same performance & a longer warranty for up to 50% less?  

Brand New & Remanufactured Hybrid Batteries & Battery Rebuild Kits.

To learn more about our hybrid batteries & rebuild kits, please call or email us today. 

verified reviews from real customers

Electron Hybrid Solutions is 5 Star Rated on Yelp & Google Reviews

Great customer service and waiting lounge. Netflix if you want. Very informative and only with $100 u can find out what’s needed for your car to perform at optimum level. Honest and careful is what you want for your automotive care. Long future ahead of you guys!
                               
                                                         Andrew An

5/5

Out here in NJ my 2006 Prius’s hybrid battery suddenly kicked the bucket, as they do at 150k miles. With a rebuild kit shipped quickly from Electron, I was back on the road in a few days. Great installation instruction video, and a fun project quite manageable for a do-it-yourselfer.

                               
                                    Yitzchak Benjamin Schaffer

5/5

Highly recommended…….I’m a customer all the way from Guam and they kept in constant contact until I got my kit to rebuild my failing hybrid battery. Very helpful and great customer service.   

Thank you so much!   
 
                                                            Danny Cercado

5/5